MicroBX

MicroBX generates reports or bills by departments or cost centres.MicroBX can tell you at what time of the day people give up ringing you, because they never get through.MicroBX is invaluable in the diagnosis of telephone problems: problems that may have technical reasons or human behavior.

You no longer have to bar extensions, because it is quite easy to find out who made these calls.
And when customers complain they can never reach you, you can tell quickly whether that is true and whose fault it was.